Fresh Fragrances AU Tracking Order Status

Their customer service is great. My favourite Ouidad product I’ve been looking for has been sold out everywhere, I asked the wonderful customer service to order in some stock for me and they did. Will continue shopping here.

This is the only Aussie site that offer great promos even on luxury brands. You can always find great discount codes so you can get a bargain. I have ordered with them 4 times and delivery has been pretty quick.

The checkout process was very quick and easy and the company gave me lots of updates on my order. The website was very structured which made it easy to find what I needed. I would definitely recommend this website as it was absolutely amazing, trustworthy and efficient.

I’ve been a loyal customer for many years—and in that time, I’ve never once needed to dispute a delivery. Products are great, huge variety, amazing sales. Online shopping is easy to use, products are always well packed. Postage time is very reasonable and should you need to return a product, the customer service is always helpful. Shopping with them is delightful.

Updated. Order finally did arrive, product as ordered, thank you. Communication was slow and doesn't leave the customer full of confidence. May I suggest giving your customers the option of a different/faster courier service option at checkout if the current one routinely takes so long and doesn't update their tracking at all.