Fortunate One Tracking Order Status

They sent me the wrong order and now refuse to resend until I mail them my order back. I'm operating off store credit and they won't even return store credit to my account so I can repurchase. Not to mention everything i have received from this store is insanely poor quality. DONT ORDER FROM HERE. THEIR CUSTOMER SERVICE IS BEYOND TRASH

Definitely don’t order from this company. I have been waiting almost a month for my refund from my retuned items and they still have not given me my money back. I would never order from them again. I would give no stars if possible. Just want my money back.

Return policy sucks! The designs look amazing. But the return policy doesn't give me reassurance in ordering.

Extremely fast shipping I received it overnight not on express shipping !! The clothes are such good and high-quality pieces as well and I love them so much and continue to buy here.

One out of three items fit me properly, but I wanted to return + get refund for the other two (non-sale) items but was told they do not offer refunds. They told me my refund would be approved as a "one-time exception only" when I pushed back, which I appreciate, but made my mind up about shopping there again..Would advise against purchasing here unless you're certain about the fit.