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foodspring Rating

TrustScore 5 out of 55Reviews 2727

Last foodspring Reviews from Trustpilot

Mark D
Poor packaging and delivery

Ordered protein pizza mix from Foodspring. The product itself isn’t great (hard to mix, doesn’t bind properly, doesn’t roll properly) but I’ve ordered it three times so it’s bearable! Delivery is always slow, and the product is always poorly packaged. Based on the reviews on here with lots of people saying the same thing, you’d think it would be an easy fix. My parcels always arrive rolling around loose inside a big cardboard box. It was only a matter of time before the last one arrived damaged. To be fair to them, customer service replied promptly to my email and offered to send me a new one which I agreed too. 8 days later it never arrived so I switched to a refund. Again Customer service were prompt and helpful. So no complaints about customer service just poor packaging and delivery which would think would be easy to resolve.

Andrea Mangoni
Customer Service answered.

Hi I’m trying to contact Foodspring but they haven’t replied me so far. My order n. 6K0737776217 wasn’t delivered. There’s no contact number to call them and the emails don’t work. It’s so disappointing. Hi Update Erika, from Foodspring Customer Service answered me. Today, I received my item, I tried it and it’s amazing. The taste is great. I really liked the product. Thanks Erika to solve my problem.

Marte
Jammer...

bij het opendoen van mijn pakket was ik wel wat teleurgesteld, iedere pot was open... veel poeder verloren en een vuile boel... 1 pot met vervaldatum 05/22, haast onmogelijk om op te krijgen. Een compensatie zou tof zijn... producten zijn wel top, jammer van de nu slechte ervaring

Simona Vaitkeviciute
After reading the reviews I was not…

After reading the reviews I was not sure about the company but still bought the pizza dough and protein creams. My items arrived pretty quickly, however the package was damaged and the pizza dough was spilled all over the box. I emailed the customer service with pictures on a Saturday, Monday I received an email that a replacement was sent out. I have no issues with the company, customer service amazing!!!

j c
Wonderful, will buy again

Loved the breakfast bowls, they come in cute colours and taste really good too. Delivery went smoothly.

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