Floraly Tracking Order Status

Beautiful presentation of flowers. Beautiful flowers. Lovely chocolate marshmallow chocolate in a beautiful box. Great fast express service. My valentine was impressed. Thanks

For the last 2 years, I have used this company via UK to send displays and hampers to my relatives in Sydney and Perth. The quality of flowers and value for money is the best I have tried over a decade. Recently I had extremely impressive customer service (thanks Olivia and Poebe!) which was a delight in these days when it’s impossible to get in touch with a live human! Emails were answered immediately to rectify my error with an address and contents adjusted ( due to supply issues) with great communication. Everything arrived within 48hr ( for Christmas ) and everyone was delighted. Wish I could add photos!

Totally underwhelming arrangement. Nothing like what’s shown on the website. Was offered a refund after I sent photos to explain my disappointment which was then rescinded. Very unhappy with not only the arrangement but also the customer service.

I ordered some Mother’s Day flowers and paid extra for a larger bunch. However, they were really small and unimpressive comparative to the price I paid. That being said, when I complained customer service were really responsive and sent out a second bunch straight away.

I ordered flowers from UK to be delivered to a relative in Australia. Ordering was simple. Customer service was excellent. The flowers were delivered on time and looked lovely. The recipient sent a photo. Customer services also provided me with a photo of the delivery. It was a leap in the dark to choose a company I hadn't heard of in a foreign country but they turned up trumps - thank you.