Fleur du Mal Tracking Order Status

I have been buying items from Fleur du Mal for many years, but in the last four, noticed a serious decline in the quality of fabric, fit and make. The silk and lace are cheaper, and there are so many gimmicky designs. Wearing tomatoes, farfalle pasta and equestrian symbols on cheap polyester is a complete divergence from their original brand position which was chic, classic and luxurious. Sizing is ALL OVER THE PLACE especially with banding. And there’s nothing exclusive about the label anymore, with them constantly focusing on and showcasing influencers wearing their items. My latest order still hasn't shipped to Australia after confirmation seven days ago. I notice refunds always take weeks, and I almost always need to initiate contact to speed things up. I’m getting pretty tired of the tacky parts FDM so don’t think I’ll always buy from them, but they still have a few nice designs. Better for my bank account I guess. They need to reposition themselves and stop paying Jenna Lyons so much of their budget to engage in product placement on RHONY.

Bittersweet. I have been shopping here for years and it has been mostly a pleasure. However, for a little over a year now at least, the quality has declined. The same care they used to tend to packaging is no more. Where silk items used to arrive crisp and ready to wear, now they are a wrinkled mess. To spend hundreds of dollars to have something arrive crammed into a tiny box is ridiculous. The loyalty program also used to be much better. It seems they are cutting costs and corners but still pricing everything the same. It’s true that the colors seem more vibrant on the website as well.

I generally love this brand and have been purchasing Fleur clothing since 2020. However, with my most recent purchase, I noticed the quality has started going downhill. Colors are far more vibrant online and appear to have been boosted with filters for advertising. Also the packaging was terrible - my clothing arrived wadded up and wrinkled. I'm happy with the purchases I've made over the years, but this will probably be the last time I shop from Fleur.