fixmyglasses Tracking Order Status

We discovered FixMyGlasses.com at the onset of Covid. And we’ve sent multiple pairs of glasses off for repairs and gotten nothing but great work back, which allowed us to avoid unnecessary eye exams and expensive replacements. Plus we get to keep the glasses we love.

This company provides the BEST customer service and their repair quality is off the charts. My husband sat on my glasses and I was devastated. I found this company online, filled out the form, printed the free shipping label and sent off my glasses. I received notification that my glasses had safely arrived within an hour of delivery to them and within another couple hours, received my options on the repair. 2 days later, I received the tracking number for my return. The entire process took 11 days, and my glasses arrived a day earlier than I had anticipated, looking brand new!! I highly recommend this company and couldn't be happier with them!!

From start to finish, excellent response. Rec’d my repaired glasses yesterday, so happy to have my bi-focal sunglasses back! The two arms for the glasses …they match perfectly! Anyone in my circle need repairs, your firm will be it! Thank you!

The frame is cheap and they made my lenses small to fit the frame. They said the frame is the exact match as far as measurements, but when I got my glasses back the frame was not the same measurements as my old one. Now the frame doesn't match my face and it's way tight. Wish they were honest about the frame and it's size.

What can I say about Fixmyglasses... These guys are INCREDIBLE!! They were able to save, no three pairs of glasses. Their customer service is beyond reproach. I had a situation where my primary pair and my secondary pair broke... I was in a panic. I emailed them and they emailed me back immediately. I explained the situation to them and they completely understood. I am blind without my glasses. They fixed and got them out for next day delivery and the price was so reasonable! Most companies would have raked you across the coals, knowing I needed the glasses. But Fixmyglasses didn't do that... They were responsive, understood my urgency and took action. I will always use Fixmyglasses and if you're wondering if I'm connected or affiliated with Fixmyglasses... I am not but I will tell you that they saved my job and for driving and for everything. They do unbelievable work and can fix ANYTHING!! I've used them before and they were great then and even greater now.