First Horizon Bank Tracking Order Status

I want to give a shout out to Anthony M thank you so much for all your help. Thank you for being so accommodating and helpful all awhile being so kind. As a small business owner I appreciate everything you have done for me and wish you the very best!!

I have had a banking account for almost 30 years at different establishments across the US. This has to be the worst that I've dealt with. When FH took over Iberia Bank, customers lost valuable features and were thrown backward in time. IB made cash deposits available immediately, checks of certain amounts could be immediate, others over a large sum were offered in part-meaning you had at least some access to funds at any time. All deposits made prior to 7 pm were available same day with the above caveats. The only reason I have a FH account at all is convenience & occasional access to Zelle . I do not have a regular deposit to it, neither do I choose to use this bank for any other features. I do not understand how this company functions with such archaic policies. The whole point of modern banking is convenience and access to money that belongs to us...not the bank. My household had 7 different accounts with Iberia Bank. After the First Horizon take over, we have 2... and are seriously considering shutting down those as well. There are hometown banks that have better, more convenient policies than this.

When this bank took over First Tennessee Bank it changed the hours to almost "Not Open". It opens an hour later than ever other bank in town and closes an hour earlier. It is not business owner friendly at all. A bank for the community would be always be open when other businesses are opening and not close until at least 5pm.

The staff and mgmt team are very good,they are for helping customers and also customer service is what customer service should be.

I was a Iberia Bank Business Customer for years and absolutely love my experience with Iberia. Last year First Horizon Merged with Iberia Bank. The merger was sloppily with me losing access to my accounts without getting definitive answers on issues from either Iberia or First Horizon as neither could see the information on the others system. Website is very basic and clumsy now. looks like it was planned by a teenager. Plaid Authentication not working, Venders can not send QuickBooks payments. every time I call I get another number to call. When it was Iberia Bank I made one call and problem solved. I will be moving on to better banking!