Fingerhut Tracking Order Status

I am happy that they let me try to build my credit back up once again even soon after i was put into collections with them. I was a bit sad tho that there are things that i hoped to purchase but either they didnt have my size or they ran out of product. It is nice tho that i do acknowledge the fact that they try to change up the items they have for sell.

I have been a fingerhut/fetti account holder for several years now. And I have ordered products that have shipped and been exactly what I have ordered EVERY TIME!!!! I have not had any problems with them from start to finish! And I have excellent credit with them and a great amount of credit I can use. They do award increases by how much you spend..

My experience with Fingerhut was quite satisfying, as they offered a wide range of products that was exactly what I needed. The option to pay over time through their credit account made shopping more flexible and accessible. Additionally, their customer service was attentive and promptly resolved any issues or inquiries I had, leaving me with a positive impression of the company.

Two stars is being kind and generous in the extreme - I rue the day I became involved with them - the most recent incident was an abject disaster - I was in desperate need of a printer - so I ordered the HP Officejet Pro 8025e - I haven't been pricing printers, and the Fingerhut price was $299 plus tax, etc. The box arrived, and upon installation two of the four cartridges were damaged - I called HP Support (who were shocked at the price - this printer retails at $169!) and advised me to pack up everything and send it back to Fingerhut. I thought HP might offer to send me the two damaged cartridges - but they stink - that's grist for another mill. I haven't made a decision, but what a HEADACHE Fingerhut is. Overpriced and damaged - enough said.

I paid a 30 dollar deposit to join Fresh start. When they cancelled my order, I was not even informed. It was also an order for my son, who was thrilled to get this gift. It broke my heart to tell him I couldn't get him this item. When I contacted customer service, I was promised a refund. But only the extra payment of 18 dollars could be refunded to the card I used for purchase. The other 30 dollar deposit could only be issued for refund in a mailed check, even though I paid for both with the same card. Fast forward to 4 weeks later, I had not received the 30 dollar check, so I called again. I was given a timeline for this check to be received, which was ten business days, at most... I should receive it in two more days.....when I said, it's been 4 weeks, the agent looked to find that the prior agent, had falsely claimed to have mailed the check because it was not refunded. So, now I have to wait another ten days for my check, I doubt it will come.