FinditParts Tracking Order Status

I ordered a small part for a diesel injection pump which was showing in stock. I had looked globally and could not find this anywhere. The part was very cheap and I was a bit suspicious that it was really in stock, especially after reading a lot of negative reviews. After placing my order it disappeared and I sent several email to the company. They each were replied to; I later find my order by another route on the website and the part turned up a few days later. Very happy, thank you. I will now look through their stock and feel confident to order again.

My name is Garystephens I recently bought a part from find it and I was exceptionally pleased I will continue to buy parts here I found the website easy to use so thank you

We ordered some S-cams overnight on Monday, but was too late for next day air for Tuesday, so Wednesday, OK. Wednesday came and no part, had tracking and it said order cancelled by shipper. Called Find It and they said everything looked good on their end and it should still be coming. Nothing. Next day, Thursday, I called Find It and spoke with Gen, she said that she would look into it, that Fedex had the order. She called me right back and told me that Fedex had lost the order. So she offered to ship a duplicate order on next day air for Friday at no charge. As there really was no other choice, I accepted her offer. That afternoon, I received an email with tracking for UPS and Gen had issued us a credit for the freight. The next day we received the parts from UPS around noon on Friday, all good, parts exactly what we needed. Then about an hour later, Fedex showed up with our original order! I called the customer and told him and they had another twin trailer that would probably need the parts before too long, so we decided to keep them. Emailed Gen and she invoiced us for the parts with no freight, could not have been more fair with us! Will definitely put Find It Parts at the top of our list!

I had a small inexpensive order for some rear turn signal truck lights to replace broken ones my 10-year-old vehicle. The price was better than anywhere else the shipping was faster than expected. No issues. I like them.

Packaging and processing was slow from order to shipping, but once shipped arrived super-fast and in perfect condition. The axle cover is a perfect fit and I am very please. Happy to recommend FinditParts anytime to anyone.