Fiit Tracking Order Status

I signed up to the subscription through sky TV and got a free trial. I had the essential package but wanted to upgrade to the ultimate so I could experience some of the longer training packages. Had problems doing amendments online and dropped Fiit an email. They responded within a few hours, amended my free subscription and were so helpful. Really good customer service

Really quick customer service via email, I’ve always been able to negotiate the price of the subscription and cancel when I’ve needed to with no problems. I think FIIT is really good and I’m sure I will use it again in the future.

Love the programme. Have completed loads of classes. Filter system to find appropriate classes good. I use an original Fiit sensor. I did upgrade to the new sensor but it didn’t work with my phone even though it was supposed to be compatible. Fiit handled the issue v swiftly and gave me a refund. Special mention to Charlotte who has always been v responsive

Love this app I had a problem logging in on my new I-phone so contacted customer service. Very quick response and my issue was resolved very quickly.

The app is amazing - it has such a great range of workouts. I have also had a couple of interactions with the support team over updating payment information and applying student discount and they have always been very helpful and very prompt in their responses! Can’t recommend FIIT enough!