Fierce PC Tracking Order Status

Financed a £1k PC with these guys, for casual gaming, work and media. This is the 2nd PC I've bought from these guys. Very trustworthy, easily contactable and the PC always arrives clean and up to spec. No faults

Ordered a computer from Fierce PC. A total cost of £2,146.95 This is my second pre-built PC and it was a fair chunk of change. Once ordered I was sent a confirmation email and that was the last correspondence I got from the company. I had paid and extra sixty-something quid for “express” build. This meant the PC would be built within 3-5 days and then 2 days shipping (I wasn’t expecting the two days ship, I live in Northern Ireland so fully expected it to arrive a little later). Two days into the build time I decided to check up on the status of the PC however the order was still “processing” on their page. Left it another two days and same again. So I called the company and explained what was going on. The gentleman on the other side of the phone was more than helpful and explained that they were waiting on the RAM to arrive that day and then it would be shipped. He then promised to refund the money for the express shipping as this would be outside of the time frame given. (Still have not received this refund a week on). PC has now arrived. Unpackaged and tried to boot it up. Wouldn’t detect my monitor. Weird. Took a look inside and one of the RAM sticks was clearly not seated correctly. I have paid over £2000 to get a PC in which something as simple as the RAM wasn’t seated properly. Extremely disappointing. Edit: Received a phone call today from the company. Asked what they could to rectify the situation and ended the call on a good note. I have raised my review by two stars, customer service is absolutely on point.

Great experience, i just needed a barebones pc , motherboard , cooler , CPU and case , no one else would do this except for Fierce PC , build took 6 working days and got it delivered on the 7th , it was packaged well and looks fantastic , very neat cable management. Thank you.

Everything went exceptionally well and the product works perfectly. The only reason I’m giving a 4-star is because it was delivered past the build and deliver time promise

In the past I bought 3 gaming rigs from the old company. Bought another one last year then all of a sudden had a complete system failure blue screen of death turns out it was the SSD Drive I bought the pc at the time for £1,056 think its on the website now at £1,499. So now I'm having to have a new SSD xtra ram and a new cradle for the HDD which also failed total repair £450. Workmanship on the pcs I noticed wasn't as good as it used to be so instead of spending £2k as I've just retired I thought I'd get this one mended. I didn't know the company had gone into administration but I'm not really surprised after what happened to my rig In Just over a year