Favors and Flowers Tracking Order Status

I recently ordered a couple sets of personalized logo match boxes for a corporate client of mine. This was my first experience ordering from Favors and Flowers, so I had some initial questions about the purchase and process. Within a day, Joanne responded to my email and helpfully answered the questions about my concerns. When I received the image from my clients and sent it in, Tishonda sent me proofs of the order to sign off on - and they looked fantastic (honestly, better than I even hoped). The shipping was also surprisingly expedient considering we didn't pay to have them expedited. I noticed the package in front of my shop as I was headed out to meet with my client, so I brought the box along with me. I was still very nervous, as I'm not really one to open a package in front of clients before I've had a chance to look at it, but they were excited and I was too. Upon opening the box, my client gasped and exclaimed, "These are AMAZING!" What a relief! They loved them, and I loved them. My client immediately declared we should order more! As another business owner, here is what I'd like to point out: - We received excellent customer service. - The entire process was very prompt, despite me asking a bunch of questions. - The quality of the product in relation to the price was unbeatable. (I still am shocked at how high quality the labels are.) - The swiftness of the order completion and delivery was outstanding - I honestly did not expect to get our order as quickly as I did. We're looking forward to using Flowers and Favors more frequently! Thank you all for your help and efficiency!

The reason I'm not giving 1 star is because I'm still hoping I can get a reply quickly saying that my order has been shipped. It was supposed to have been shipped on the 30th of April, still we haven't got a reply from anyone. Either ship it or reimburse me fully.

I'll start off by saying I did not receive my full order initially. I contacted them via email and never received a response. My fiance contacted them by phone and they tried to make up some lame excuse. According to all information I was given the entire order would be shipped together and I was provided with a single tracking #. Upon receiving the order I was missing items. Their customer service tried to claim that the emails provided states that not all items are created at the same time. A total bold faced lie considering I was provided a single tracking # that stated delivered when I had received the box that was missing some of the order. This alone is enough evidence for me to come to the conclusion that this company is a joke. The items are of your average quality souvenir store type merchandise. They dont even place the stickers on the items and I dont mean custom stickers ordered separately. I wouldnt recommend this company to anyone and I look forward to spreading the word on any website I can find that will allow it. Word of advice, just be honest. So you forgot to mail one of the items. I still have 3 months till the event. You dont have to attempt some ill-conceived lie trying to claim multiple packages were sent with the same tracking number.

From the moment i called this company, i have been treated really nice. I was assured about my order, helped me with my order, got email confirmation for everything. I didnt have to worry a bit. I was shocked to hear human picking up the phone. Other companies didnt even pick up my call and some hasn't returned my call till today. So i am glad to go with Favors and Flowers. Thank you for all your help.

I needed some personalized napkins but not sure how to go about that. Favors and Flowers came up when i searched it. I saw their lines of napkins and designs. There are so much to choose from. I am very bad ordering and reading stuff which is why i called Favors and Flowers to place the order over the phone. The customer service lady named Rony was so helpful and patient with my order. She was very much informative and took my order is few minutes. Right away i got an email confirmation. All the information given to her over the phone was correct. Within couple of days i had the napkins by my door. They are pretty. I have ordered from online before and i never received such an excellent customer service and throughout my experience with Favors and Flowers was Excellent. Today i have placed my 2nd order for Personalized matches. Their designs are very exclusive and beautiful. I strongly recommend this place for any bride to place their wedding order and they WILL not be disappointed.