FatFace Tracking Order Status

I bought 2 pairs of Harlow High Waisted jeans in size 10R. On receipt, I tried on one pair which fitted fine before removing the labels from both pairs. I wore the 1st pair, then when I subsequently tried the 2nd pair on I discovered the leg length is at least 2 inches shorter than the other pair. They do no t even reach my ankles! I took them off and lay them on the first pair and sure enough they are completely different sizes. The 2nd pair also appear to be slightly different material, despite the label saying otherwise. Thoroughly disappointed as they are not suitable for what I had purchased them for. In hindsight, I should not have removed the labels, as I can no longer return them. I guess I will have to use them as gardening jeans. Do not make the same mistake by thinking there will be sizing consistency. In the past you could rely on Fatface. Since the take over by Next, it appears to be going the same way as the poor quality of Next. Disappointed to say the least.

Choice of item, kept informed of delivery and delivered on time, happy with purchase

Evalena and Rojeen were so helpful at the London Bridge shop - I am absolutely delighted with the felt Easter bunnies and gardening piglets they helped me choose - their Willow twig tree display at the till has totally inspired me 😍

Ordering was easy and quick and always good quality items

Very fast delivery, lovely quality clothes and accessories. A favourite place to shop. Thank you FatFace.