Expedia UK Tracking Order Status

Easy quick and hassle free booking process for India travel. Haven't had to use their customer service so cannot comment on that but so far experience has been good.

not protected under the ATOL Scheme One big, big, big reason to avoid using Expedia. There's many others. Booking reference provided by Expedia wasn't recognised by the airline the flights were with. Any future booking will be made direct with the airline and Expedia avoided like the plague.

Just had to cancel my booking for a hotel that, as recently as January 2023, Expedia had confirmed, in response to a question on their website, as not allowing pets. After booking, I looked on the hotel's website, to see that dogs are actually allowed. I followed up with an enquiry to the hotel group in question, and they confirmed that dogs are allowed for a fee, but only in bedrooms. I ESPECIALLY don't want dogs in the place where I lay my head, so booking immediately cancelled, and my time was wasted. Two things, Expedia: firstly, please ensure such important booking details are up to date; Secondly: not every single person is a dog lover, and, as such, it would be nice if you and other hotel booking companies had a filter for "no pets allowed", as I have regularly found that trying to find hotels using the "pets allowed" filter, then eliminating those from my list of possibles os flawed, and brings up incorrect information. Until you do that, you've lost me as a customer.

I need to cancel my flight and holiday booking within 24hours and after talking to Expedia for 5 hours, they connected me to their supervisor Ajay Sharma. He was so honest and helpful and understanding of the whole situation. I was having issues with miscommunication from the airline and Ajay connected with them for me on a three-way call to clarify the whole situation and proceeded to process my flight booking refund. It was a difficult experience initailly with the agent and airline but the fact that they resolved it without too much trouble is really appreciated. Thank you Ajay!

Following issues with my stay at one of the hotels listed on the expedia.co.uk site Expedia was very quick to resolve matters and offer me a refund all of which was undertaken in a professional and efficient manner via live chat customer service.