Everything CrossStitch Tracking Order Status

I ordered 16 ct aida cloth from everythingcrossstitch.com. I put simple instructions that I would like the fabric rolled instead of folded because it is difficult if not impossible to get the creases out even after washing and ironing. I received my fabric today and lo & behold the fabric was folded. Basically useless to me. Also the packaging used was a padded envelope and the fabric wasn't protected so it had dirt marks on it. I would not get your cross-stitch supplies from this company. Apparently they can't follow simple instructions and don't care how the customer receives the product. There are better places to get your supplies. I will not be ordering my supplies from them anymore. I ordered the same fabric from Amazon, and it came to me in perfect condition. Take a note everything cross stitch... you are sub par compared to other companies.

I have been ordering from everything cross stitch for years. I just received a pattern that I paid for. The print was so small that it is impossible to read and some of the symbols are hard to even make out what they are. I asked for my money back or a larger print and they told me that I could just enlarge the pattern myself. (Correct me if I am wrong but thought that ordering a pattern from Everything cross stitch I . would receive a pattern that I could read.) Very disappointed to receive a pattern that I cannot even use.

Great company . Kept me going during my isolation . Would highly recommend .