Evengreener Tracking Order Status

Even though there were some issues, overall a very satisfactory company to do bussiness with. Very good website with sufficient information to assist in making an informed purchase. A special shout out to Emily, who was very helpful in sorting out problems. It would be useful though to to review the delivery company delivering the waterbutts as they do not send any notifications and they have an absolutely awful website. Will be a return customer.

Product (compost bin) supplied was simple and sturdy. It required self assembly, but slotted together easily. Also supplied was a rainwater diverter which I have yet to fit.

Took 18 working days / 24 days total to be delivered despite originally being told it would be 7-10 days. Had to chase delivery on a couple of occasions. Then when it did arrive I found it left on my doorstep at 7am.

Had a query on a composter and tried to ring several times. Left messages and telephone number and no one responded. Website also down for days. Finally emailed but response was poor.

Water Butts of a certain size are difficult to come by. However, EvenGreener had plenty of choice and although the website stated delivery may take 21 days, it arrived within three days. Excellent service!