Etnies Tracking Order Status

I ordered two pairs of shoes size 11 UK on the mobile site, unbeknown to me, their mobile site is actually broken and actually orders in US size. After realising this and reading reviews here I was a bit worried. But, I must say in my experience I have had excellent customer service from Etnies. They apologised about the error with the website, sent me a returns label as the shoes had already been despatched. And they’ve sent the correct size shoes out to me, which are now on the way. I couldn’t fault them at all. I’ve only scored 4 stars because they are aware the website seems to have been broken for quite some time and unfortunately still isn’t fixed.

I've bought at least 10 pairs of shoes from this company. Other than very minor cosmetic imperfections on some pairs of shoes, all of the shoes I've ever gotten have been more comfortable and durable than stuff like Vans. Etnies have great soles, insoles, and noticeably higher quality suede and canvas than Vans. Overall, as a California buyer, I've never had any shipping issues, and all the shoes have been amazing but I will say their return dept. as of 2020 was mediocre and didn't respond to a return request for a pair of winterized scout running shoes with a poorly cut footbed (so far the largest issue we've had thus far-that's a small price for me to pay from a company with materials and construction as good as it is). Overall, they need improvement in their returns/customer support department, but their shoes are by far the best value out of any I've bought so far.

Please be aware that etniesaustralia.com is a fake website set up by scammers. Lots of people are getting ripped off by this fake site. the only real site is etnies.com

The best skateshoes out there! Ordered a couple times for the European website and fast shipping!

Es una marca de lo mas de lo mejor de verdad