Enviro Safety Products Tracking Order Status

When I was going to order online, I learned the minimum purchase was notably more than what I intended to buy, and to meet that amount would have forced me to buy way more than I could use. I sent an e-mail so stating. But Joshua sent me an e-mail telling me about ordering over the phone. He was very helpful and patient. I made the purchase happen and it got delivered speedily per his discussion. To say I was pleasantly surprised is an understatement. To say that Joshua is an excellent representative of Enviro Safety is not.

I had a slight issue with my order. Enviro safety products went above and beyond in making it right. I had never ordered from them before, but based on this experience I would certainly order from them again.

-edit- 10/7/2021 - * to *** Austin from Enviro Safety products has reached out to me to address my concerns about fraud and information theft. The gentleman who called and took my information was a new employee and the order failure was apparently a training issue. Austin apologized and accepted that the fault lay with the company. There has been an offer of comped goods and a request for a less negative review, which I feel is an acceptable response. I no longer have any concerns about the legitimacy of the company. That said... When I placed the original order online, I had read a number of reviews for this company on google where mask orders at the start of the pandemic were mishandled or delayed. I also saw a few mentions of a system hack and computer system issues leading to dropped orders. I assumed that a year and a half was enough time to adapt to the pandemic-induced hurdles. As a small business, you have 1, maybe 2 goes at a good customer experience. The online order failure is strike 1. The call at 6:00 am was strike 2. Order failure over the phone and a fear of fraud was strike 3 and 4. Forcing the customer to initiate any follow up/resolution is beyond the pale, even if it is out of the company's control. Based on my experience, I would hesitate to do business with Enviro Safety from a purely order fulfillment perspective. They are a 3M authorized dealer and their prices are good to average, but I don't know if I would trust my next order would not be similarly mishandled. original review below --------------------------------------------- On 9/9/2021, I tried to purchase some hearing protection through the website. It rejected my credit card for some reason and I decided it wasn't worth dealing with that night. Next morning, at 6 am, I get a call from "David" asking me about the order I placed. He had no idea the order didn't go through, but he seemed legit enough. I let him talk me into placing the order over the phone and gave him my 16+CSV and address. A pending charge was placed on my card but I never got a confirmation email. The charge dropped after a week, but it sounds like a scam to me. Nothing sketchy yet, but I am keeping my eyes open. Watch out, they are either selling your information to scam call centers or are so incompetent that they can't even take your money and deliver a product properly.

Good inventory & resourceful website. Their safety center is very helpful in making the right purchase decision.

Very helpfull staff. 100% recommended.