Elvi Tracking Order Status

On time. Pleasant delivery driver, easy to track. Never had problem

I would've posted 0* but apparently 1* is the minimum. I made an order with an online company on 13th December 2022 for an item to be delivered by 22nd December 2022. The item arrived at the delivery company Evri one day later on the 14th December 2022. When the item hadn't moved from the delivery firm, or any indication it would move, by the 24th December 2022 I found it virtually impossible to contact Evri. I also tried to cancel the order but I have no written evidence of that. And then on the morning of 16/01/2023 Email confirmation of a delivery of the item that afternoon. Delivered at the appointed time. 33 days from arriving at Evri. Finally the artificial Christmas Tree expected for Christmas December 2022 arrived – but at least well in time for the 2023 Christmas celebrations.

Attempted delivery to me 7th,14th Aug, 17th 22nd 25th Sept. NO call to advise they were here OR when they are coming, despite Web site saying they give 2 hr window. I notified ELvi 3 times to press a different no flat....... I am clearing out my mother's, 2 doors from mine. NO calling card left! Tried the service no, computor voice would not accept the tracking number!! PLEASE, PLEASE what do I do now?????

Do not shop at ELVI they treat their customers very badly They do not answer E Mails or phone calls. We had to take them to small claims court before they got in touch with me . and their only worry was that we would stop the court proceedings In the end they did settle .only after over 2months