El Pollo Loco Tracking Order Status

The service and the food, menu and flavor, are great. One of the employees at the Menifee restaurant did and amazing job in helping me. Her name is Olga Gonzalez, she went the extra mile in helping me with the menu and other questions that I had. She was very exceptional. Congratulation Pollo Loco for having employees like Olga.

I like most of the food but my biggest problem is the chicken quesadillas. Every time I get them they’re extremely burnt to a crisp. I’ve been there multiple times (Linwood, Barstow). Even when I ask them please don’t burn the quesadillas…. ITS STILL THE SAME… BURNT I have pics but this site won’t let me post them

I love the tacos al carbon and order it almost every time I go to Pollo Loco. I especially love the spicy avocado salsa and Pico de Gallo, they give the tacos a fresh and spicy boost. However, make sure you taste both the avocado salsa and Pico de Gallo BEFORE you add it to your tacos or other meals!!!! On several occasions, both have gone bad and taste awful!!! Today my brother bought me the tacos al carbon and both the condiments had gone bad. If I had added them to my tacos before tasting them, it would have ruined my tacos. So, check first and save your meal!!! This happened at the Montebello, CA restaurant on Beverly Blvd. & Montebello Blvd.

I placed a large order for a friend's birthday and her clinic mates through the Uber app. I needed to add additional food and was unable through the app. I called the El Pollo, located at Hwy 111 and Dunton Way Store 67740 Cathedral City, and spoke with Clint. What a professional person and so very helpful. I was able to add the additional item through his generosity and the utensils that I had forgotten to order. Kindness,professionalism and basic generosity is appreciated. Great store! The company should be proud of such repesentation. Thanks for making my friend's bday lunch a success.

Consistently good tasting food with great service with a smile.