Elizabeth Arden Tracking Order Status

I was introduced by a friend that their company's products are easy to use, and big companies don't have to worry about after-sales service. But they disappointed me very much. I buy more skin care products from them because the production date is too close and I find that I buy too much and I can't use it up in the right time. So I chose to return the product, but their company received the returned product for three months. The product is not damaged or has any problems, they no refund my money for three months.Apparently they don’t really care about their customer but just wanted to take your money. I will never buy from them ever again.