Elitewill Tracking Order Status

Prompt shipment of aluminum skid plates for Tesla Model Y, well packaged, foam cushions at each corner, both pieces arrived in individual cartons at same delivery time. No instructions included. Not all holes lined up, but were workable with a little muscle. Overall quality is very good, proper fitment. Very good value compared with other brands.

They keep digital records, including photos, of the trucks they maintain. I drive from southern Mexico to Chicago every year and will be going to Roscoe and Western next year when I come back.

Customer service was difficult to get through to and kinda gave me the run around. but as for the product itself, it's exactly what I ordered and I couldn't be happier with it. If Customer service was better you would of gotten the extra star.

The hooks are fantastic, heavy duty, and fit perfectly, but the instructions could have been written in Japanese for all the good they did. Also, I could only use two of the supplied bolts and had to go to the hardware store to get the remaining four.

Only received the tow hooks and none of the spare brackets it was supposed to come with