Ectaco Tracking Order Status

This is the second terrible experience I had with Ectaco. The first one was when I wanted to buy a battery for my old iTravl TL-6 and after paying $72 dollars and many weeks I was finally informed that they do not have the battery anymore and refunded my money. I then bought a battery in amazon and changed it myself for $ 11 dollars. The recent one is about a purchase of a russian english SD card for the same iTravl TL-6. Boris asked me to send him pictures of the device and I did. Since then, no answers if they have/do not have the product and when am I going to get it. In their site there is nothing informing about the status of the order as well. In my opinion they have a terrible aftermarket support. I do not recommend to buy Ectaco products

Total scam. Never received my order and no order status in my account. Multiple emails produced littel. One exception was a guy "Boris' who said they no longer stock the item I wanted. He offered me a discount on another product. That meant paying several hundred dollars more, but I declined. Why should I trust them with any more of my money? Sent several on-line requests but still nothing.

Nice product, fast delivery. P900 Pro Galaxy model has many languages preloaded

Great order notifications. Great service.

Found what I wanted, ordered, done deal.