Ecolines Tracking Order Status

After a FlixBus disaster, I would like to say the biggest thanks to the lovely bus drivers from Berlin to Riga. Friendly, helping passengers with questions about transfer in Warsaw and in advance having a walk around informing passengers where someone will be joining at next stops so they can prepare and remove their belongings in advance. After several horrible FlixBus experiences, I will never book with them again. Ecolines takes a few hours longer, but it’s so worth it. Also love the free coffee and tea in the bus!

Usually long bus rides feel absolutely miserable, but here it felt so much better with tea, toilet and screens with a bunch of games and movies

Сервис ужасный Водители грубые, за 4 поездки 1 была на 4 звезды почему 4 потому что автобус был с 90 годов наверное у меня дома табуретки из мосивного дерева мягче чем сидушки

Traveled 2 times with them in Lithuania and Poland, I got no troubles. The good point is that there was a coffee machine in the bus, tiolet was open. Some conditioning was also there and that was just enough. Nothing great, nothing special, just everhything was as expected - fine.

We had a very bad trip on Ecolines bus from Khmelnytskyi to Krakow. The bus transfer in Lviv was more or less fast, but the new bus arrived for the transfer was in the awful conditions, very small place for legs, old firm seats, definitely not comfortable. The first thing, during the transfer in Lviv, it appeared that our booked seat #3 was occupied, and the driver said: "The company changed your seat, take a seat #43." It's not a big deal, sometimes it happens that the company can't inform properly about the changes, so my grandmother went to another seat. The problem is the new seat was wet. The bus roof over the seat had a crack, so the water was falling from the roof right on the seat. Please, check the conditions of your buses and set up proper information over the seat changes via email or SMS notifications!