Echoine Tracking Order Status

I received my dress which I ordered for an event I am attending for my birthday 11/16/24. The dress looked as advertised but when I put it on it looked like a shirt ( I ordereda large) . I contacted customer service via email and they responded the same day. I was offered to either send the item back at my expense or keep the item and receive a 60% credit to use with them again. I am hoping I can order again or something else and the next product arrive by my birthday. Fingers crossed

Echoine has good quality clothes that run true to size. Customer service is prompt and reassuring

Customer Service was everything timely response, willingness to make things right.

Shoes came very late but theyre cute, customer service is terrible and rude. I tried to do a refund on my first order because they sent it to the wrong delivery spot. They refused to help me with the refund and lied about their policy as if i cant read. They slso tried go include the day THEY shipped out my item as part of the 30 day refund policy ( i had 5 days left to return the shoes that were 2 hours away from me) but they were quick asl to resend another pair of shoes smh. I don’t recommend ordering here

Everything came in perfect timing love it