Eat Chefly Tracking Order Status

solid customer service and easy to use website.

Very impressed with our first order. We’re very busy people and prepping / thinking about dinner every night becomes quite stressful & just another mundane thing (even though I’m a huge foodie and I love cooking). Chefly is a game changer, we have three nights covered now & it’s so lovely to have a bit of relief knowing we have fresh tasty food already prepped. The food is so delicious and well prepped, especially well packed too. Very impressed and very happy customer & it’s only been one order. *disclaimer, I wasn’t asked to leave this review and there was no incentive to do so, just a very happy customer.

We really enjoyed the juice cleanse. The juices were great, and we hardly had any hunger. Fantastic selection with great variety. Thoroughly recommend them.

The customer service is really poor... I restarted my subscription again after a few years away and it still had my old address on the system (I did forget to update it but I think if the site asked you to confirm it after restarting an old subscription, that would be an improvement). Anyway, the only contact details they have on their website are email and online chat, I left messages on both and it took them 4 days to respond during which time the meals were just delivered to my old address, so they're lost. I've used quite a few other meal prep companies and have always been able to sort things like this out but not with Chefly. I've cancelled my subscription again... they are expensive enough to warrant better customer support.

I’ve been using Chefly on and off for a few years now and really like the food - and especially the fact that much of it is packed with different vegetables and all reasonably low in calories. Recently, it has been great to see more recipes added, but my favourites remain the rosemary salmon and the tandoori chicken. Over the years I have been using the service, the website usability has improved and it is now much easier to pause orders or unsubscribe (it’s then easy to pick things up again down the line if you decide you want to re subscribe). Agreed that it isn’t cheap - and I’m never sure what to do with the recycled wool packaging - but I’ve found that the meals offer a great way to control calories and get closer to my 30 plants a week goal.