Easton Tracking Order Status

Subject: Multiple Breakages of Easton Ghost Evolution Bat - Request for Assistance For many years, our family has been loyal Easton customers, trusting your bats for both of our sons and now for nine of our grandsons who play baseball. We've consistently appreciated the quality and durability of Easton bats. However, we've recently encountered a concerning issue with Easton Ghost Evolution (drop 10) bats used by our 12-year-old grandson. Over the past year, three Easton Ghost Evolution bats have broken while he was playing. The first two breaks occurred last season, and a third one happened just last night during a crucial playoff game. It's important to note that our grandson weighs only 90 pounds and plays for three teams (school, park district, and travel), so these breakages seem unusual. We're concerned about the quality of the recent Ghost Evolution bats and the impact these breakages have on his confidence during games. To help diagnose the issue, I have attached photos of the two most recent broken bats. We would greatly appreciate any assistance you can offer. We'd love to see our grandson regain his confidence in his equipment and continue playing his best baseball. Thank you for your time and attention to this matter.

Katie at the bar has an awesome attitude. Her knowledge of Easton Town Center is very helpful. We look forward to visiting with Katie during our next stay!

Just such great bats that have lasted my son 5 years. My son’s bat is still chugging along and is in great shape. I love the website they set up too! So if you are looking for a bat, get an Easton!

Our Easton ADV 360 -3 broke shortly after the warranty period expired. It was purchased for $367.99 in January of 2022 and died in April of 2023. It was not used in batting cages with dimpled balls, it was just used for regular and off season high school baseball. I have since seen reviews that these bats commonly break, so buyer beware or consider the extended warranty. Personally, I am looking more closely before I buy Easton again.

While we have been a big fan of Easton bats because of their "pop" in play, they are not of lasting quality. Our first bat in less than a year lost its cap and we warranted it which was great and fast, but the replacement bat broke in half in less than a season of use and we are out a bat looking for another because all we have is a handle and a barrel, and thy are not together. Customer service stated to me that they have been known to break in half . . . To me that sounds like a sham if you know your product is crap a warrantee should be extended!