DW Home Tracking Order Status

On my birthday I got two candles. I am NOT HAPPY with the candles. So I tried to ask the company. NO CHANCE ! On the FAQ-Site you find the hint "Still have questions" and "Contact us". Ha ha ho. The result ? "404 Page not found" Other ways not found. No company address nothing. Maybe on the socialmedia. But not everybody is in social media. And I expect to find contact other way than searching for hours. My problem: Both glasses have only prints on and under the glas. I do not find these kind of candles in the dw-home shop. One is called "Blue Aloe (Item DSL5101A)" the other "White Mohair Item #5102A)" In the shop the numbers are not found. Why I am looking for contact ? After burning the candles there is a rest of maybe 10% in the glas, the wick is out. That is NO QUALITY !! I am very angry about the item and the company. By the way: The item (wax) is produced in vietnam and sentenced in the states. But does not make it better

Bought a couple of these candles because, not only were the scents lovely, but the colours of the glass jars were so vibrant. I will certainly be buying more.

I received a candle from DW home as a present and just wanted to talk about how good it is and how much I’m enjoying it. I have the chocolate chip cookie and it’s lovely. It comes in a large jar with a double wick and has a very rich scent that fills the room with the beautiful smell. When the candle is out the smell lasts for hours after. I can’t complain about this candle it’s lovely !

Fabulous candles. Cost less than a well known competitor and the fragrance is by far superior. Bought two on sale in store for £8 each and they are absolutely wonderful