Dwell UK Tracking Order Status

Great product and service, I would recommend them to family and friends. I'm very happy!

Purchased 12 of the Comida cord dining room chairs , easy to assemble. Good quality However too much packaging , took longer to remove packaging than it did to assemble

We bought the Ankara sofa and chair two years ago. Now having to replace as I can’t bear to look at them. Poor quality, wish I’d been a bit more savvy when we bought them. The cushions lose their shape, become saggy very quickly and are impossible to plump up again - obviously a poor filling. The seat cushions can’t be turned so there is no way to prolong them. All in all despite a good experience with purchase and delivery I will be avoiding this brand in future. Buyer beware - I made an expensive mistake.

Bought some chairs and rug, delivered and found that the quality are pretty low, cheap looking items from China. So arranged a return but they charge me 60 pounds for return delivery because of their product problem. Although its written on their web site, that's really not fair. So be careful when you order and DON'T go for it unless you are very sure you will accept the item no matter how low quality they are.

I recently purchased a grey Teno coffee table and 2 matching lamp tables. Delighted with my purchase and Wincanton delivering. I would have given 5 stars but was appalled at the amount of polystyrene packaging. When I broke it up it filled 5 black bin bags which has all gone into landfill. Please review your packaging policy.