DVDEmpire Tracking Order Status

First I will state that despite giving DVD Empire a 1 star, I had no choice in order to write this review. They should receivce a -5. The customer service is by far the worse I have ever encountered, They claim to have shipped an order for which I paid for yet they are unable to provide the proof of shipment, the tracking number, that I requested. They claim they do not have this information and that if I want it, that I have to contact UPS. This company is nothing but a scam and con. DO NOT buy from them! EVER!

i ordered a toy and got this back after waiting for almost a week!!!Thank you for contacting me. I will gladly help you with your order. I found order number 143282186 made on 03/26/2021. The item in this order is on back order. This means when out warehouse is out of stock on a product and is waiting to restock. Due to the pandemic, this can take up to six weeks to be fulfilled >>>>>LOL i ordered the next day from amazon got item 3 days LATER!!!!

Horrendous customer service. Ignore all emails I’m currently going through the mills of chasing a refund as they’ve not delivered or replied to any emails. Uk customer. Avoid like the plague.

This is the worst company on the internet. It took me 2 months of back and forth email for a refund on an item then claimed they didn’t carry anymore. Then they just stopped responding... SCAM ARTISTS. AVOID!!!!

Avoid! The customer service is garbage. After years and many dollars spent the customer service is what pushed me away. Not only getting hung up on... treated rudely and nothing done for the lack of help... will be taking my business elsewhere. Again, I'm telling you this as former customer... avoid this company...