Dungarees Tracking Order Status

Shipped to wrong address via FedEx screw-up, company re-shipped, received. THEN I got the original 25 days later. Made it very easy and pleasant to ship the extra back. Good company to buy from. Impressed with customer service. And the product, good Carhartt.

I bought 2 pairs of pants and they came within the dates provided. Be careful with the prices if buying from Canada because with the shipping, tax, and exchange rate my order ended up costing double the subtotal, but that’s not any fault on their end. The pants are my favourite to go to work in, and are more comfortable than I was expecting.

SHOCKED AND HUMBLED! Received several e-mails from "Amanda", Customer Service, about the matter and her attention & compassion have been nothing short of AMAZING! Fair, compassionate, she went WAY BEYOND expectations with what I call "Old World" concern & effort! It's been very much like a small-town, local business where everybody from sales to ownership get involved & will do what they can to rectify a situation. I'm leaving the original post/review attached & adding that the root of all misunderstanding & inconvenience was due to shipper (which is reviewed else-where here) with a "slight misrepresentation" on the invoice. Bottom line: Keeping Dungarees.com on my list of places to shop. If you order from them & encounter any trouble, take the time to drop a line. There are PEOPLE there who actually care. (Original Review) Ordered a pair of jeans on 6 May. Received TWO notifications indicating shipping by FedEx "2-Day" shipping. Well, on 9 May, still hadn't received the parcel, FedEx stalled the shipment. I notified Dungarees.com of the delay & they claimed that they shipped "regular ground" at 5-8 business days! I have evidence of "2-Day" delivery & I paid for shipping. Sent screen-shots of both "2-day" shipment & "customer service" deflected with "I'll let the shipping department know" BUT holding to the "we shipped regular ground" so I've no claim or complaint. Can't get in touch with FedEx directly because I'm not the shipper but here it is, the 10th May, no parel, no merchandise and no concern from Dungarees.com. Never again!

Placed a international order to the Netherlands. Bought Timberland Pro jacket en Softshell. The shipping costs were around 70 dollar ( to much) but it came with FED EX express within 1 week. 2 out of 3 were not in a plastic bag but still very pleased. Will do busines again with Dungarees.

I am searching for the Carhartt active Jacket here in UK/EU but no chance of finding it here so I saw this website with the Jacket I am looking for, I took a chance to purchased it then it was sent quickly after 3 days it was delivered From US to Uk just wow and the customer service are fast to response as well. I recommend this store and will definitely buy again. Thank you Dungarees.