DUELHAWK Tracking Order Status

This is a really comfortable chair, but very dangerous. I have been injured twice and my wife once, when the chair tipped forward and smacked our faces into our work desks before leaving us trapped under the chair on the floor. it may be ok on carpet, but not on polished wood.

I wanted to wait a year or two before writing this review to really settle into it. When I first received the chair, it was the most comfortable and high-quality computer char I have used. Working in computational science, and from home, a good chair is vital for my wellbeing. I've owned this chair for almost 2 years, and already signs of wear are really showing. Over the time I've owned the chair, the mechanism for adjusting one of the armrests has slipped, meaning I've needed to remove the arm, take it apart, and put the ball bearings back in place. Despite this fix being on the left arm, the right armrest looks worse. The pad has split along the seam, and just brushing against the fabric causes it to tear. Finally, the base seems to have bent. when I lean back, the chair slowly moves further back and to the right. I don't fully trust the chair's structural integrity anymore. Edit 3rd April 2024: The chair was in warranty, so I have received replacement parts. However, even following their guide and many others, the base is still stuck to the tilt mechanism. On top of this, I've spent upwards of £50 on extra tools.

Multipurpose: Was skeptical about purchasing this product at first, took me almost two months to decide. A year later, and I believe this is one of my best investments. No regrets. Bought this specifically cause of my back pain and because I stay in an ensuite apartment. Served me well for relaxation (living room substitute) and work. Could sit as long as I wanted and wouldn’t feel a thing on my back, except absolute relief. Highly recommend!

Incredibly comfortable and really helps with posture. The lumbar back support is great, as well as the head pillow for neck support. Had a small issue with dispatching, but was solved quickly - I was always kept in the loop as to what was happening.

Quick delivery, ordered on a Friday and it was delivered on the following Tuesday, very easy to follow assembly instructions all on one page, and is possibly the best chair I have owned so far! FAR better than the no-name brand chair I previously got from Amazon, hands down. Very solid construction, very good springs that may take a while to wear in, and is the perfect height for my desk.