Drake Waterfowl Systems Tracking Order Status

I ordered a jacket from the website and got confirmation that it was in the warehouse. The message said I would get another message when the item was sent out and would receive tracking information. Two days later I get a message that they had low inventory and they were unable to process my order. So now I will have to go through the process to get a refund. Seems like this isn't the first time after looking online at reviews. I wouldn’t recommend purchasing items online from Drake.

I ordered some clothes from here on January 7th. They shipping said it would be delivered in 5-7 days which worked for me because most of it was for a Birthday gift. So after two days of not receiving a email when what I ordered. I contacted them . I was told that they were running behind on getting orders out. I explained that I needed this by the 18th. I did not get any update or anything. I contacted them again about the order and was told the same thing but was told I would receive it by the 18th. Well after 10 days I still have not received a email. I contacted them again and offered to pay for two day delivery. I then got a response back that said they would start shipping back on Thursday. So which means I will not receive it. The worst part of this is I didn't get a sorry or nothing. Basically we got your money and you will get your stuff when we feel like it. The worst customer service I have ever seen. They don't care about there customers or at least the person I dealt with.