Donald Pliner Tracking Order Status

Horrible customer service. Ordered online, paid $25 express. Called immediately and told by a rep I didn’t need to pay the $25 as I lived a town over and they’d make it in time. She said she’d remove the additional charge but didn’t. I had to return and they kept the $25. Had I known they weren’t standing behind what they promised, I would have cancelled and reordered normal ground shipping. There are better companies to buy from. Won’t ever buy from them again. They don’t even sign their emails. Just “Customer Service”. Twice.