Dogeared Tracking Order Status

I’ve purchased a number of items from Dogeared in the past. I love the simple, elegant designs. My husband purchased a Diamond baguette necklace for me for Christmas and we are almost to the end of February and it still hasn’t shipped. I was curious so I looked on the website to find a back order date or some indication as to why this product isn't shipping and it still shows available with no disclaimer about a multi week delay. Buyer beware if you plan to gift your purchase.

I can't say enough about how amazing their customer service is. My daughter had a necklace stolen that they no longer showed as available on the website when we tried to replace it. Within an hour of a customer service inquiry they responded and within 24 they confirmed they had located the same type of necklace we were looking to replace. Dede the customer service person was so personal and they mailed the new necklace and even included a personal note. In today's world of poor service, Dogeared Jewelry is head and shoulders above all others. They made this mom and daughter so so very happy!! I am a very grateful customer that will be back!

I bought their Karma necklace and it instantly became my favorite. However, before buying, I expressed to the shop keeper that I was nervous that it was only gold plated as my body chemistry tends to turn plating green. They assured me this wouldn’t happen. However it did and the playing complete wore off the circle and no longer matches the chain.

The inventory is never up to date, so there is no way to know if your order will be fulfilled. Customer service treated this as if it was a normal, regular occurrence and it happened to me personally on two separate orders in two different months.

Easy payment, quick shipping. There was a slight delay in getting the tracking number from the company, but I emailed them and it was resolved right away. The necklace is adorable, and I love pairing it with different outfits.