D'IYANU Tracking Order Status

I have ordered 2 beautiful dresses and jewelry from this company. The fabric quality is very good. The fit was accurate. I will own these pieces for a long time.

I received my order within one week. I was quite surprised. I love my two piece suit. It fits perfect. I am 5'7" I weigh 145 lbs the medium fit me perfect. I'm shocked because I always have problems with my leg length and my arm length.

The material and everything is awesome, but I am a very short individual (4’6) and my dress did not fit me. I ordered an extra small as well and it was still too big and long. I had to go get it altered. I hope that they can make clothes more fitting for much shorter people.

Received the Tribal sweater as a gift. It fit well and is well constructed. I received many compliments on the look.

I bought the Chidima Women's African Print Stretch Tunic Dress (Natural Mudcloth) and Aniq Women's African Print Stretch Blazer Dress and pants (Tan Black Tribal) for $354 CND during the 20% off holiday sale. The package was shipped by FedEX for $70 CND and arrived within a few days. The clothes are fantastic. The dress fits nicely, although it was a bit too long. The slit gives flexibility to wear it as a tunic or as a sexy dress. The suit was well made but too big for me. Overall, the prices are reasonable for the quality provided, but they are way off on the shipping and hidden duty fees for customers shipping to Canada. I was happy with my experience and purchase, until FedEX sent me a bill of $154 CND, 11 days after my package arrived. This bill is to cover duties and additional taxes. This amount represents 43% of my of $354 CND, which already includes a shipping fee of 70. I wish these extra duty fees were communicated by Diyanu or FedEX PRIOR to finalizing the order on Diyanu's website. The lack of information is dishonnest to international consumers. Competitive companies such as AceKouture, Offure, and Grass-Field also ship by FedEx, but customers do not receive an additional bill of 43% of the initial purchase value. To best inform the customer, Diyanu could include an estimation of additional future duties to pay PRIOR to finalising the order online and clearly warn them. Diyanu could include a link to an external website where the customers may calculate and approximate the duties and additional taxes. I wish I had a clearer understanding of the total costs of my purchase PRIOR to finalising the transaction. The surprise of an additional bill, after the fact is unexpectedly frustrating, unpleasant and costly. I was prepared and aware of the shipping fees of $70 CND but the lack of transparency and the lack of information, decreased my satisfaction level with the overall product and the experience with Diyanu. On another matter, the refund on the pants suit was processed simply and quickly. I support Black owned business. I recommend the product, preferably if you can take advantage of the local shipping.