Discount Ramps Tracking Order Status

Quality shed ramp. Well-manufactured, solid materials, well packaged, and fast shipping. Very impressed overall. Don’t let the negative reviews persuade your decision to not use this company.

The entire experience was perfect. Shipped in 2 days, was here 2 days later. The freight guy was awesome and very helpful. We purchased a 26’ L shaped with 5x5 turn platform. Everything is labeled and taped together, and lots of helpful videos online. It took about 8 hours with breaks and no rush. The brand is ez-access and it feels very high quality

The carrier is strong and we'll built . The box was damaged badly with holes some parts missing including the instructions. Called customer service twice about my missing parts. Some parts were used.

I try to give companies feedback but very seldom provide reviews for perspective customers to aid in their decisions. This is one of the times that I HAVE to provide a review so others know what kind of company they are going to be doing business with. Discount Ramps’ customer service is unheard of in this day and age. I honestly do not know where to start. From responding back within 24 hours to an initial email before I placed my order to the consistent communication throughout, I was pleasantly surprised. As for the order itself and the products I cannot say enough. Everything is of good quality and is exactly as described on their website. The Titan ramp was packaged very well and is of good quality and will not just meet my needs but exceed them, I’m sure. It even arrived two days BEFORE the scheduled date. The Black Diamond wheel chock I ordered is of good quality but lacked in the packaging department a little. I don’t blame Discount Ramps for this as they are the distributor. Black Diamond should take a little more pride in their product and package it accordingly. Had Black Diamond done this, the rough handling received from FedEx would not have mattered as much. That package was delivered with several holes in it. One of which FedEx taped a piece of cardboard over but it was too little too late and some hardware was MIA upon arrival. Luckily, I have one of those bins in the garage full of miscellaneous nuts, bolts, washers, etc. and was able to cover the shortages. Looping back around to customer service, I contacted Discount Ramps to let them know the condition the Black Diamond Wheel Chock arrived in. Not to complain or ask for anything, just to make them aware of it. Not only did Discount Ramps apologize, they issued a refund! Who issues a refund when it isn’t even asked for? As I said before, customer service like this is unheard of in this day and age. There is only one thing Discount Ramps could do at this point in my opinion: Send Discount Ramp stickers with each shipment so you can adorn your products with them so people know where you got them at! I for one am a customer for life. I will recommend them to Family, friends and anyone who asks me about where I got my items from. Note to self: Take pictures when using and update this review. If you have any reservations about ordering from Discount Ramps, get rid of them and place your order! Jim B. Metro Phoenix Area, Arizona

I ordered a "Black WIdow Premium ATV Rear Cargo Box" (p. N. ATV-CB-8030). I'm happy with the product and happy to have ordered it from DiscountRamps. The shipment arrived quickly and in great shape.