Direct Gap Tracking Order Status

The process for changing to a new car was not quite as simple and quick as previously but the quote and organisation of the new car policy was easy and priced reasonably. Just had to wait a few days for the refund on the cancelled policy on previous car whereas this used to be deducted from the price of the new car policy.

Have used for years and really easy to contact with a policy amendment. No call centre no holding for ages, Hayley was very helpfully. Did claim a few years ago and very simple process.

Gail made the transfer and renewal of my policy to the new vehicle so easy. Also helped out with taking on a tyre cover as well. So professional and helpful

Friendly knowledgeable staff. Efficient and approachable.good value for money

Haley demonstrated very good customer service by dealing with my issue quickly and efficiently in a friendly and helpful manner. It made the whole process simple and stress-free.