DinoPC Tracking Order Status

I bought a Dino PC gaming system for my son approx 10yrs ago. It now needs upgrading, I contacted Dino PC looking for some advice and they were excellent. I wasn't looking to purchase anything from them at this time, i was just looking for advice, Thomas Thorne replied to my emails giving me advice pointing me in the right direction of what to purchase and options where I could get the parts. He even replied to me on the same day I sent my email. I was really impressed by the speed of their reply and the advice offered. When the time comes to get a new system I will definitely be going back to Dino PC

I bought the prebuilt pc called the aardonyx and couldn't be happier. Struggles on some games like fornite but can play om low graphics. Fast reliable and the customer service is excellent

Just like previous reviewer 'X R-H' I am an old customer, of DinoPC, who has received support, years after purchase in 2015. Kate has helped me before and again provided super fast answers to my queries. DinoPC helped me even though there was no gain for them, amazing. And, of course, the PC continues to perform superbly so money well spent, in 2015, and a very happy customer.

I just had to take a few minutes to write this up. I ordered a PC from DinoPC in 2014 - 8 years ago. The water cooler recently failed, and I really need the PC for work. DinoPC had no real obligation or even reason to help me out but I called and spoke to Katie who passed my enquiry to Thomas who advised me of a water cooler that I could buy to replace my failed unit. The guys at DinoPC had literally nothing to gain by helping me out as the replacement cooler was out of stock at DinoPC, they were just helping a customer out - a really old customer at that - who needed help to get back to work. What an absolutely awesome company and staff (and hey, a PC that lasts 8 years with literally no TLC and daily intensive work and gaming on it - wow). I would simply never go anywhere else for PC stuff.

Ordered a PC from them for £1200. In the specification it said it came with Windows 10, however upon recieving the PC I found that it did not come with a product key. Customer support was fast but they told me that I would need to send the product back in its original packaging in order for them to fix the problem, however I no longer have the original packaging. EDIT: I will say that the product in all other respects is perfect, and the PC came in top condition with very neat wires and everything in working order. Also, the customer support is very responsive.