DermAvenue Tracking Order Status

RISKY BUSINESS Ordered Skin Medica TNS advanced+ serum, buy 2, get 1 free for $600.00. This stuff isn't cheap so I tested the dispensers upon receipt. 2 of 3 did not dispense anything from the lotion side until 6-8 pumps later. Only the clear serum came out thus wasting 6-8 pumps of the clear serum. The white top does not sit straight on the bottle. Possibly the contributing factor? While I may have paid less, I ended up with less product. They refund you only if product is in original package. Well, obviously I had to open it to know it wasn't working. The shipping was fast and the order was accurate.

I absolutely love Dermavenue and their products! After trying numerous serums, I can confidently say that their serum is the best I’ve ever used. It’s made a noticeable difference in my skin. I never have to worry about running out of my favorite products, which is why I decided to subscribe for monthly deliveries. It’s such a convenient service, and I’m always excited when my new skincare arrives. (Plus I get skin care samples all the time) I’m very happy with Dermavenue and highly recommend their products to anyone looking for high-quality skincare!

I have purchased from DermAvenue online on three occasions. They have the absolute best deal on TNS Advanced Serum - three for the price of two. When I had an issue with one of my orders, I emailed customer service who immediately sent me free shipping return label. I sent in the product with a defective pump, and DermAvenue replaced it with a brand new bottle. I am very happy with this company and hope others can experience the great deals and excellent customer service like I did.

I just placed my first order for Neocutis products and received my items very quickly (2 days). I did pay for VIP shipping. I will open my products this evening and am very excited. I've read the negative comments pertaining to Neocutis Journee (previously named Micro Day). This product was reformulated to no longer include chemicle suncreens. I've used Journee for over a year and it is a wonderful moisturizer with a mineral base sunscreen. Additionally, I've read negative comments about Dermavenue not being an authorized retailer for Neocutis. Dermavenue is clearly listed on the Neocutis website as an authorized retailer. This is my first time ordering Neocutis products from Dermavenue. I did have an issue with a discount code not working. The Dermavenue customer support via chat was superior. Gustavo was very helpful, knowledgeable, and friendly. He sent me an invoice for the Neocutis product and included the discount. I am very pleased with their customer service. I've also read comments about malfunctioning pumps on Neocutics products. I use to purchase all my Neocutis products from my physician's office. I had to return 3 products because the pump didn't work. I've also had to return 2 Neocutis products because the chrome coating started flaking off and getting everywhere. This is not Dermavenue's problem. This is a Merz Aesthetics/Neocutis proplem. I've dealt with both Merz Aesthetics and Neocutis customer services. Dermavenue has both beat by a long shot. I did not have positive experiences with customer service representatives at Merz Aesthetics nor at Neocutis. Let me end this review on a positive note. Neocutis products are amazing. They work and are the best I've used and I'm in my mid 50s. Yes, Neocutis is expensive but in my opintion, they are worth the cost. I just love Neocutis skin care.

I love this company. 56 years old living in the Florida Sun. I found DermAvenue two years ago. I am over the moon, excited and so thankful to this company. They have great specials, gifts, and customer service is incredible. They have been nothing but professional and fulfilled all my orders, and I will never go anywhere else. Thank you thank you thank you.