Dell CA Tracking Order Status

1 year old Inspiron motherboard fail. !13 days out of warranty. Never again!

Loving my Dell 34" Curved monitor!! Dell has the support in the history of this planet 🌎

I ordered a Dell Inspiron 7506 (Silver Platinum) laptop from Dell. It arrived much sooner than expected and I am very pleased with the product after more than 2 weeks of use. I use it for home office purposes including multitasking between office tasks such as creating documents, video-conferencing, video streaming, etc. So far it has been very fast and seamless. The fingerprint sign-in is fantastic and works well if you set it up appropriately, scanning your finger at different angles. The backlit keyboard is perfect for the dark. In some reviews, people have mentioned that the backlit keyboard makes it impossible to see the keys in the daytime, which is true, BUT the simple solution is to just turn off the backlighting during the day (which is the F5 key on my model). Then you can see the keys perfectly during the day. Next, I had an issue with one of the keys on my brand new laptop. It wasn’t typing properly. I live-chatted with Dell and they immediately set up an appointment for an onsite technician to come to my home to replace the keyboard at no extra cost. Although it took two attempts to get the right part, overall, the experience was so efficient and satisfying that I’ll definitely be extending the warranty. Patience is key and Dell’s live chat communication is great. Dell Technical Support has been cooperative so far as well. All in all, I love my new laptop and my correspondence with Dell has been stellar!

Customer service not the greatest but great product. i bought the Dell g5 and it does wonderfully (for now)

Overall the experience is average. Customer service takes a long time to get to and I got bounced around quite a bit. Their PCs are fairly overpriced, but that's the norm with pre build. Honestly, you could do much worse, though don't expect anyone at Dell to bend over backwards for you.