Deep Sentinel Tracking Order Status

Jan 27-2021, I ordered 3 cameras with Wi-Fi range, solar panel rechargeable . I paid a total of $795.53 from DEEP SENTINEL ( deepsentinel.com - Address: 1249 Quarry Lane, Pleasanton, CA 94566 ) When I bought these cameras, I didn't see them come with a one-year surveillance contract or starting 30 days from the date of purchase. If I saw that, I would never buy these cameras. Because my home computers , my cell phone, is always seriously hacked. Hackers control my home computers . I have tried many times to stop the hackers but I couldn't . After I bought them , this company always emailed me asking about installing the camera system . I explained my family couldn't stop the hackers and refused many times . If installing a camera surveillance system , I must use a computer , my cell phone . I have to use a computer or cell phone to view the recorded camera . But Hackers take control of my home computers , my cell phone too . I didn't install the camera system . I have not signed a contract with this company . I have not seen DEEP SENTINEL COMPANY'S MONTHLY security Camera BILL . Because I never use them . One day this company told me I owed this company money $1,200 . March 2022 the debt collector called me about my debt of $1,200 . I told the debt collector " My home computers , my cell phone too has always been severely hacked . Hackers control my home computers. I didn't even install the camera system for a day . I have not signed a contract with this company . I have not seen DEEP SENTINEL COMPANY'S MONTHLY security Camera BILL . Because I never use them .Why do I owe this company $1,200 ? " I didn't want to owe them $1,200 any more . Before I sent my cameras back , I paid $795.53 . I MUST SIGN AND AGREE with DEEP SENTINEL COMPANY " my return camera system , Deep Sentinel will FORGIVE an outstanding balance of $1,200. Deep Sentinel shall accept from my returned product in lieu of further attempts to collect a debt ". After I sent my cameras back , I asked them " My home computer has always been severely hacked . Hackers control my home computers, my cell phone too. I never use your security camera system. I didn't install them even for a day . I have not signed a contract with your company. I have not seen DEEP SENTINEL COMPANY'S MONTHLY security camera BILL . why do I debt your company $1,200 " . They emailed back " When you purchase a camera surveillance system it comes with a one year monitoring contract that starts 30 days from the date of purchase " I told them " Please don't lie to me . When I bought these cameras, I didn't see them come with a one-year surveillance contract or starting 30 days from the date of purchase. If I saw that, I would never buy these cameras " Then they didn't respond back to me .

So i got this unit back in 2019. I was injured to install this and was laid out with 4 herniated discs. then 2020 comes around and lockdown. Job lost. late 2021 got a job. i told the rep i couldnt install due to my injury. Then later i told them about the hardship i came across and they told be I will NOT be billed till i get back on my feet. Today 2022 i get a collections letter. I sent them an email explaining this and told me i agreed to a year plan when i purchased. So again i told them the above and wanted to soon. this was till they sent me to collections. Now i get an email stating "this message did not get forwarded to Customer Care, so we were unaware of this conversation and promise." really? so your fault and i get sent to collections? im currently in the middle of a refi, to get my payment lower due to HARDSHIP!, and how long it takes someone to get something removed? I will NEVER do business with companies like this. Poster child for capitalism at its best.