Davidson’s Organic Teas Tracking Order Status

I put in my first order 2 weeks ago and still don't have a tracking number. It's impossible to get a hold of anyone to ask about it. No response to emails and they do not answer the phone. I want to cancel the order but can't do it online; I have to do it via the phone and, of course, they don't answer the phone or return calls to messages left. At this point I'm worried that I won't be getting any of the product for which I paid or my money back.