Dartington Crystal Tracking Order Status

First class. Ordered champagne flutes online they arrived quickly, intact and are just gorgeous.

If I could give them 10 stars, I would. I ordered an engraved carafe for a friends ruby wedding but when I got it, the engraving of the rather long Hungarian name was somewhat difficult to decipher. So I emailed customer services who requested a picture. Upon receipt they agreed without hesitation to issue a replacement and I suggested a simpler font. That was the end of last week, and it was delivered today (Tuesday !!) and it is perfect. So the quality of the goods and the excellent service are second to none.

I had the pleasure of attending my dear friends very special wedding ceremony in March 2022. I wanted to commemorate her day with a 3D laser picture crystal. Dartington have produced an exceptional piece of quality workmanship, so detailed and wonderful. My friends are elated and will cherish it thru the years. Thank you.

I can't praise the staff enough at Dartington glass - their customer service was exceptional - if I could give them six stars I would. SM and PM could not have done more to sort out a problem with a delivery for my mother. The best customer service I have come across in a very long time - emails responded to really quickly and things sorted out very quickly - a huge thank you to them.

Super quick delivery! Lovely item. Would recommend.