Danubius US Tracking Order Status

Fremragende men også dyrt hotel. Meget fin service og venlige mennesker. Rigtig god placering for at gå en tur over Donau og ned i byen. Har boet der flere gange. Bestiller man tidligt, kan man få et værelse på tilbud, hvis man bare skal sove der. Og jeg fik penge tilbage efter Covid-19 afbestilling.

I have stayed for 15 days in this hotel, and the reception gave me Guest Questionnaire, which I made but I had no time to deliver. But here is summary: I had medical spa stay with full programme The services in general are good but nor compared to 5 star hotel in Europe and Asia.Ido suggest to hire management from these hotels to improve the level of service. As example If I fly for 2 hours in Singapore air they address me with my family name. In Hotel Esplanda I have a new name. MR.???? Food and beverage in standard of food hall which is basic. There are many ways to improve the food situation. Regarding the health Spa service it is disappointing to start, the first Doctor who evaluate the patient was not effecting and did not make the proper examination and locate the major problem of the patient. Which results in wrong treatment. The staff of medical serveces are not polite, they make fuss if you are late 5 minutes, but no apology if they keep you waiting for 20 minutes..In the exercise Room20 the trainer complained I am not wearing socks in a nasty way. I never returned to her room.I never seen your other services and the public relation lady Jan was not friendly at all and not even trying. But , I recommended other hotels in the complex,and if I have a chance I will come next summer. Hopefully the services will improve.

We booked this hotel for a party of nine people, on a Stag Party, over the 3rd-6th March. Following arrival by taxi, the Front-of-House staff showed a glimmer of their great overall service. Slight issues with the bookings were sorted immediately. Amenities for the hotel were also good, with quite a large array of products available for breakfast - cost would have been high as 15 euros standard rate, but this was discounted by 20% if signed up for the duration of our stay - which we did. Spa facilities were pretty good, with four pools and sauna/gym included in the price. We stayed in the less-luxurious of the two parts to the hotel, but that was fine by our party. The older building host fine dining and classical music, for those with taste of high-brow culture about them. On numerous occasions, the concierge proved to be an excellent advisory on all local places to visit; with the hotel in the middle of an island and cut off by the Danube, he never missed a bit when organising the many taxis that we needed to travel out to the city. Overall, we all enjoyed the hotel immensely. While the rooms and some of the decorations are a little dated, the staff we encountered were almost friends by the time that we left - our thanks to them for making our visit a very memorable one, and for all of the right reasons. Nagyon köszönöm