Danier Tracking Order Status

5 stars all the way. Bought Mens Derick leather jacket at 50% off. The jacket arrived in 2 business days to the door. Quality is exceptional, much more than I had hoped for.

So many reasons to avoid Danier! Bought a Jacket from them telling the clerk I wanted something to protect me while riding my M/C. She sold me a jacket that was Lambskin which I found out later would NOT protect me at all. After only a couple of months the Jacket started changing colour. I contacted Danier and the first clerk I spoke to said they would repair or replace it. She said she'd call me back but a week later I hadn't heard anything so I called them back. I talked with another clerk who not only told me that the jacket I was sold was not suitable for M/C riding, but that it wouldn't protect me at all. The next day the first clerk returned my call I asked her about this, she said it was incorrect (who's lying?). She told me that a head office rep would be at the store that Thursday and could I bring the jacket for them to see. I did but head office didn't show up. I left the jacket with the promise that it would be repaired or replaced. About 10 days later I received a call that Danier would not be repairing or replacing my jacket as I had "OVEREXPOSED IT TO THE SUN"! WHAT? It's a jacket! Outdoor wear! I protested and said I wasn't exactly wearing it while sunbathing. That it had been in the "SUN" because it's worn outside! They refused to do anything, with a jacket that was months old but looked like it was many years old! I wrote their head office only to be told the same gibberish. When I asked why they would sell me a jacket not suitable for what I asked for they told me I should know what I'm buying. I thought they were the professionals? Apparently NOT, they should have stayed bankrupt.

Absolute garbage customer service. Keep harassing how an order has gone and how I like it when it’s been stuck in limbo since November 12th and not delivered because Danier shipped Canada Post in the midst of a National Strike now going into its 5th week. Now they’re harassing about another order they shipped UPS that has not yet been delivered delayed by over two weeks now. ZERO responses to emails and ZERO ability to reach them by phone they are not picking up and no voicemail capability because it’s full apparently since November…

I appear to have had a much better experience that the other reviews on here. Arrived today, good quality and fit. Replied to my emails quickly, I have no complaints, good product at excellent price.

À lire les critiques négatives, j'étais vraiment inquiet de commander en ligne étant donné tous les mauvais commentaires. J'ai pris le risque et heureusement tout c'est bien passé et je crois que de choisir la bonne grandeur au départ vous évitera le service à la clientèle. Prenez le temps de mesurer votre grandeur de ''chest''. Dans mon cas, je suis mince et je prends d'habitude du 38 à 40 et j'ai choisi le 38 qui me va à merveille. Je suis très satisfait, il est très beau et de grande qualité de confection. J'ai beaucoup regardé sur internet pour un manteau 3/4 et c'est définitivement ce que je cherchais et le plus beau model sur le marché en ce moment avec son grand col.