Daewoo Electricals Tracking Order Status

I recently bought a Daewoo airfyer. Two of the 4 rubber feet on the insert got lost so I went onto the Daewoo website, and sent an email re buying some replacement rubber feet. While the first contract email address returned my email with a “delivery failed” notification, the second email address was delivered and replied to the next working day. The replacement process was clearly explained, purchase made and the rubber feet delivered. I was very impressed with the speed and efficiency of the process. Thank you.

I bought a Daewoo oven from Amazon. It comes with a one year warranty. If the buyer registers with Daewoo within 28 days of purchase, Daewoo extends the warranty for two more years. Usually, after the purchase, it take a whole month for Amazon to make the delivery. And, in my case, I waited for two months and a half before the oven at last arrived. Nowadays, more and more people shop on-line. I really wish Daewoo UK could take this into consideration and use the delivery date, not the date of purchase, in calculation. When I contacted Daewoo UK, they just repeated their policy. Quite disappinted by this kind of service standard.

My stylish Daewoo kettle developed a fault inside the 3 year guarantee. I emailed customer services who communicated within the specified time. Daewoo delivered me a brand new kettle a couple of days later. The follow up customer care service was excellent.

Bought a Daewoo kettle 15 months ago which was good but became faulty and hence claimed on their free 3 year guarantee. They were efficient and helpful and got us a replacement kettle out very quickly, Most impressed.

I had a problem with a shelf in a halogen air fryer. The retailer's response was that they would replace the air fryer. This seemed over the top so I contacted Daewoo directly. They requested that I sent a copy of the receipt, model number and home address. That sent the replacement part was with me in a couple of days. Great customer service.