D2Direct Store (US) Tracking Order Status

A SCAM COMPANY. DO NOT USE. Placed and paid for order in 2020, goods never arrived, only way of contact is by email which I sent several times. Standard reply of Covid slowing down delivery but goods never arrived. Two years now so I will never receive my order.

Nothing delivered, no response on email nor phone The owner Yadhanga MHANGO just started a new company called Permasilk which is scam as well

Een bestelling geplaatst en betaald in maart 2020. Meerdere malen contact opgenomen en er wordt verontschuldigd maar er zijn problemen door de Corona Op 11 februari 2021 laatste bericht gekregen met de verontschuldigingen en ik zou het zo snel mogelijk mijn bestelling thuis krijgen. Nu is het 9 November 2021 en nog steeds niks ontvangen,maar wel alles betaald.

I recently bought a sought after collectable from these people, and after a month have had no updates, despite reaching out to their support (care-at-d2direct.co.uk, allegedly). I followed up with a call to their "24 hour customer support line" a few days later, which seems to be nothing more than a recorded message, as the options they prompt you to press do nothing and the message simply repeats regardless of what you do. Thankfully I purchased through PayPal, so I have raised a case with them to get my funds back. Extremely concerned that this is nothing more than a well crafted scam shop front, despite it's apparent legitimacy. Of course, it could be a "Mom and Pop" outfit, and they simply can't fulfil their promises, but if so honesty and transparency is far better than ignorance and stonewalling!

DO NOT! trust a word this company says I have purchased one of there product that was over £150 and they have ghosted me and will not respond to any of my Emails. Just so you know the order is over 1 years old now with it not changing its shipping progress.