Cymax Tracking Order Status

Ordering was easy. Shipping and tracking info not the best but response to questions was quick. Product as described.

The shoe bench was exactly what I had expected with easy to follow instructions. My daughter and I were able to put it together with no issue. It looks perfect, it’s sturdy and just what I needed. I would definitely recommend it.

I recently purchased an amplifier stand and spoke with a customer service rep who went out of her way to answer all my questions. I was also contacted by them when my order was delayed during shipping. Obviously out of their control, but shows they care about customer satisfaction. I look forward to doing more business with Cymax.

I am still awaiting the rest of the pieces of my furniture. I received the arm pieces but not the rest. I know they were on back order but no status updates were given as to a more definite delivery date. You can’t sit on chairs if you can’t assemble them.

Love the headboard! Only gave 4 stars because of shipment delay with no notice as to why it was taking so long to ship. That being said, I plan to purchase another one for spare room.