CuddleCo Tracking Order Status

Excellent service, order cot with matching furniture, very quick and efficient service, kept up to date at each stage including delivery given time slot, still to build furniture for new grand daughter due date

Our nearly 5 month old daughter has been sleeping on this mattress for roughly 2 weeks and though she sleeps in different places each night as she moves around, where her head rests for long periods, the springs collapse and don’t seem to pop back up. This means her head sinks into the mattress and now there are holes where her head lays. I did a lot of research into mattresses and I’m very disappointed because this mattress had rave reviews and seemed to promise everything I was hoping for. Unfortunately not too sure what to do next as I’m not entirely sure this mattress will stand the test of time if it is failing after only 2 weeks!

Bought an ada 3 peice set and had a problem with a crib bolt. Emailed them and got a responce the next day asking about the model number then it was dispatched. Iv now moved home and lost all the bolts in transit for the crib, emailed and no problem atal theyv sent an invoice for £10 to send replacements. Other places would say you need to order the crib again. Find they are always helpful and fast at replying if you have questions.

Great communication & such lovely delivery drivers - both really happy to help & deliver the furniture to the room of our choice. The furniture is amazing quality and looks so beautiful in our baby’s Nursery. Thank you✨

We recently bought a beside me mattress on next day delivery that went missing and wasn’t delivered. I contacted Cuddle Co by email to enquire but didn’t hear back so used their live chat function which was brilliant. A customer service team member reordered it for us straight away and arranged a refund for the delivery cost. I would definitely use Cuddle Co again based on my experience, but probably go straight to using the live chat function for any issues rather than email as this was much more prompt. Thanks!